8/6/2023 0 Comments Seamless deliveryWe not only provide consistency for web browser based interaction: we introduced additional native mobile design languages to the Fiori design system a few years ago: following the Fiori design principles as well as the respective Apple and Android design guidelines, in other words Apples‘ Human Interface Guidelines and Google‘s Material Design.Ĭomplementing the design languages for iOS and for Android, we also provide powerful SDKs with standardized patterns and controls for business use cases, as well as the SAP Mobile Development Kit which allows you to code once to produce native apps for both platforms. The following figure shows some examples of the end result across some selected SAP products. The community call presentation shows a number of examples of what the user experience used to look like, before we started this initiative, and what the user experience now looks like, in various SAP products. Providing these core aspects consistently across our products already contributes to a faster learning curve for users, increasing their efficiency and overall satisfaction. Further aspects, like the settings menu, action placement and terminology of actions, for example whether to label a button “Change” or “Edit”, contribute to the products feeling similar to one another. The Quartz theme as defined by Fiori 3 is our agreed theme to achieve a consistent look. The core visual aspects for these are colors, iconography and typography, in other words the visual theme, as well as having a common shell bar at the top of the screen. Visual appearance is an essential part of consistency, so that all the UIs have a similar “look”. We looked at what is most important for users to feel that various UIs are consistent, and identified a core set of user experience aspects which need to be provided to achieve this. We made this a top priority for 2020 and have already made significant progress. That is why we decided that consistency is the first thing we need to address for a seamless user experience for the four prioritized end-to-end business processes. “Consistency is one of the most powerful usability principles: when things behave the same, users don’t have to worry about what will happen”Ĭonsistency is the foundation of a seamless user experience – without it, you can’t have a seamless experience. Seamless user experience is one of these.Īs you can see from the above definition of “seamless”, if the solution consists of many parts, people can move from one part to the other without interruption or difficulties, and without noticing a change. To achieve this in the cloud, we identified the key qualities customers and their users expect from an intelligent suite, enabling the intelligent enterprise. One of SAP’s strengths has always been integration of applications and processes – giving full transparency into logistics processes, integrating sales and procurement with manufacturing and delivery, payroll in HR to banks paying out peoples’ salaries. You can watch the recording (~25 minutes presentation plus ~20 minutes of Q&A), look at the presentation or read on for a summary of the main messages. The SAP Community call held on March 18 th, 2021, gave an overview of what a seamless user experience means and where SAP currently stands on the journey to delivering such a seamless user experience. A seamless user experience is one of the key qualities customers and their users expect from an intelligent suite, enabling the intelligent enterprise.
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